FAQ

Muahaha – Haunted, halloween decor and gifts for hearth and home!

Everything you need to know about ordering from Muahaha. If you don’t find what you’re looking for, get in touch. We’re happy to help.

ORDERS & SHIPPING

We currently ship throughout the United States, including Alaska, Hawaii, Puerto Rico, and U.S. territories.

Shipping is free on U.S. orders over $50. Otherwise, we charge a flat rate of $4.87.

Most orders arrive in 5-7 business days. Delivery times may vary. We’ll send you tracking information as soon as your order is on the way. If there is an issue receiving your order, please contact us.

We’ll email you tracking information as soon as your order ships.

Because we begin processing orders quickly, changes and cancellations may not always be possible. Contact us as soon as you can and we’ll do our best to help.

PAYMENTS

We accept major credit and debit cards along with other payment methods shown at checkout.

Yes. Payments are processed securely through Shopify and its supported payment providers.

PRODUCTS

Check the sizing chart on each product page for measurements and fit information. If you’re between sizes, compare the measurements with a shirt you already own and love.

For the longest life, wash your shirt inside out in cold water with similar colors and tumble dry on low. Avoid ironing directly over the printed design.

Small variations in color, placement, and printing can occur during production. Screens also display colors differently, so the finished product may vary slightly from what you see online.

Many of our products are made just for you. We produce most items after you place your order rather than keeping large quantities of inventory on hand.

RETURNS & PROBLEMS

Changed your mind? No problem. Return your order within 30 days for a full refund.

Wrong item? Damaged print? Package attacked by werewolves? Get in touch and we’ll make it right.

GET IN TOUCH

Use our Contact page or email us at muahaha@muahaha.co. We generally respond within one business day.

Returns

Changed your mind? No problem. Return your order within 30 days for a full refund.

FREE U.S. SHIPPING OVER $50

Free shipping on U.S. orders over $50. Otherwise, shipping is just $4.87 flat rate.

NEED HELP?

Questions about your order, our products, or anything else? Get in touch. We’re happy to help.